Refund Policy
Your satisfaction is our priority, and we want you to be completely happy with your purchase. If for any reason you're not fully satisfied, you have 60 days from the date you receive your order to try the product and decide if it meets your expectations.
If you find that the product isn't the right fit for you, we offer a 60-day return window for all online purchases. You can return the product for a full refund, excluding shipping costs, as long as it’s within the 60-day period.
How to Return an Item
To begin the return process, simply send back all items from your original order to our warehouse. Please note, return shipping costs are your responsibility, and we do not cover those fees. Even if you send your return on the 59th day, we will still honor your return, as long as it’s received within a few days.
Once we receive your return, we’ll begin processing your refund. You’ll receive an email notification once your refund has been processed, typically within a short time.
Need Help?
If you have any questions or need assistance, we’re here to help. Just contact us via email, and we’ll guide you through the process.
Important Return Information
When returning an item, please ensure it is in good condition. This means the product should be undamaged, and any accessories that came with the product must be included in the return.
Certain situations may result in partial refunds:
Books, CDs, DVDs, software, or other media with signs of use or that have been opened.
Items that are returned in a condition different from when they were received (e.g., damaged or missing parts, unless due to our error).
Products returned more than 60 days after the original delivery date.
Once we receive and inspect your return, we will notify you by email to confirm we’ve received the product and whether the refund has been approved. If approved, your refund will be processed promptly and credited to your original payment method.
Changed Payment Method?
If you’ve recently changed your payment method or if your credit card has expired, don’t worry. Your refund will still be processed and the funds will be deposited into your new account.
Exchanges and Reshipments
If you received a defective or damaged item, we’re happy to assist you with an exchange. Contact us by email, and we’ll provide instructions on how to return the item for an exchange. Please note exchanges can only be processed within 60 days of delivery.
Step-by-Step Guide to Return and Get Your Refund
Make sure you’re within the 60-day return window. You can find the date on your package or in your order confirmation email.
Return all items you received to our warehouse.
After we receive and inspect your return, we’ll process your refund and send an email confirming it’s complete.
We strive to make the return process as simple and hassle-free as possible, so you can shop with confidence!